Pensions Industry Must Take Data Seriously

Customer data is the pensions industry's "elephant in the room", say experts at the Pensions and Lifetime Savings Association annual conference

Hannah Smith 21 October, 2019 | 11:41AM

data

The imminent introduction of Pension Dashboards is forcing pensions firms to think seriously about how they handle customer data.

The quality of customer data in the pensions industry and the way it is managed is "simply not good enough" and needs significantly more investment, according to Margaret Snowdon, president of the Pensions Administration Standards Association (Pasa).

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Hannah Smith  is a freelance financial journalist

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