Beware the Star-Manager Trap

An all-seasons fund manager may be as real as Santa Claus, but don't let that wreck your returns

Christine Benz 27 October, 2010 | 9:05AM
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I still remember when my sister broke the news that there was no such thing as Santa Claus. It wasn't malicious, at least not entirely. She knew that she'd be able to let me down easier than if I heard it from a random know-it-all classmate. And truth be told, I already had my doubts. As the youngest of six kids, my "Santa" was getting a little sloppy with the details now and then. I'd occasionally spot presents in my parents' room that later showed up under the tree on Christmas morning, and Santa's handwriting did look suspiciously like my mother's. When you're picking up on details like that, it's probably time to cross over into the nonbeliever camp.

So fund investors, I'll do my best to break it to you gently, but I am here to say essentially the same thing: There is no Santa Claus. By that I mean that there's no one fund manager for all seasons, who can deliver unassailably good results in all market environments. And the sooner you recognise that, and manage your portfolio to avoid falling into the star-manager trap, the better your portfolio results will be.

Bernie Madoff is the most stark example of how investors can be lulled into believing that an investor can achieve the impossible. Even sophisticated investors shovelled money his way, refusing to question that the investment returns he purported to achieve defied reality.

The mutual fund world has never seen a calamity on that scale, but that's not to say that fund investors don't make a similar type of mental mistake, year in and year out. They invest with a manager just as he has delivered a string of superb returns. And when returns trail off, as they inevitably do, these investors abandon ship, often just before performance rebounds.

Morningstar's Investor Returns statistics tell the tale. These figures, which marry cash inflows and outflows at a fund with its total returns, provide a stark illustration that the average investor in some of these marquee-name funds didn't earn anything close to the funds' published total returns. Even where the divergence between the investor return and the published total return isn't huge the gap can be as large as a fund expense ratio.

The decision not to invest in once-hot managers who eventually cooled off looks obvious in hindsight. Surely all those people piling into those funds at inopportune times were greedy performance-chasers, and they deserved what they got, right? Yet there always seems to emerge another star manager, one better and smarter than the ones who came before, and the vicious cycle continues.

So is the takeaway to avoid active funds entirely? That's certainly a reasonable idea. If knowing that you're at least earning the market's return, less expenses, helps you avoid the star-manager mental trap and concentrate on even more-impactful investing decisions such as asset allocation and saving enough, you have a strong case for indexing right there.

But you don't have to take the investor-return/total-return data to such an extreme conclusion to improve your investment results. My colleague Russ Kinnel threw out some helpful ideas for improving investor returns in a past column, and I'll provide a few of my own.

First, if you're eyeing a fund that has managed to deliver much better returns than its peers' or that of the market during a given time period, plan to dollar-cost-average into it rather than piling into it in a single shot. Better yet, put it on your watch list rather than buying it right away. The fund may continue to outperform, but chances are that if you wait long enough, you'll get a crack at buying in at a more attractive time later on--ideally after performance has cooled off and the hot money has departed.

We've noticed that funds that have closed in the past often have better investor returns than those that have not, probably because the closing serves as a cooling-off period for some investors and protects them from their own worst impulses. The idea behind waiting to buy a fund is to impose your own cooling-off period on yourself.

The flip side of this strategy is that you've got to be willing to put new money to work with talented managers after they've stunk up the joint. If you think a manager has real skill, you should like the fund even more when it's in the dumps because the securities in the portfolio are probably trading more cheaply now than they were when the fund was flying high. From that standpoint, Kinnel's comment about paying attention to valuations makes a lot of sense.

Finally, if you own a fund that has recently outperformed dramatically, recognise the strong possibility that its upside volatility could very easily swing to the downside because the manager is probably using a bold strategy of some kind. In that case, you have to either be comfortable with that volatility or combine it with some different investments so that you won't freak out when your volatile fund hits a patch of poor performance.

Too often, investors enamoured with a fund led by a star manager strip money away from other holdings and send it to the star, which is a recipe for disaster. Steering at least some of your equity portfolio to broad-market index funds can help mitigate the volatility associated with any one individual holding. Alternatively, you could pair together investments with different characteristics and behaviours.

The information contained within is for educational and informational purposes ONLY. It is not intended nor should it be considered an invitation or inducement to buy or sell a security or securities noted within nor should it be viewed as a communication intended to persuade or incite you to buy or sell security or securities noted within. Any commentary provided is the opinion of the author and should not be considered a personalised recommendation. The information contained within should not be a person's sole basis for making an investment decision. Please contact your financial professional before making an investment decision.

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About Author

Christine Benz

Christine Benz  is director of personal finance at Morningstar and author of 30-Minute Money Solutions: A Step-by-Step Guide to Managing Your Finances.

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